Ask the Expert

Synchronized Exchange mobile device showing deleted appointment

I recently bought a new mobile device and synchronized it with my Exchange Server. For some reason, an appointment that I had deleted months ago is still appearing. Normally, I would use the Resolve Items option, but that is not appearing in ActiveSync. The same appointment doesn't appear in Microsoft Outlook. Do you have any idea as to what my issue might be?

    Requires Free Membership to View

If the appointment only appears on the device itself, I'd try updating the device software to the most current version available. A hard reset on the device is also an option. This will reset the device back to factory-new as far as installed software and configuration.

Do you have comments on this Ask the Expert Q&A? Let us know.

This was first published in May 2009

There are Comments. Add yours.

 
TIP: Want to include a code block in your comment? Use <pre> or <code> tags around the desired text. Ex: <code>insert code</code>

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
Sort by: OldestNewest

Forgot Password?

No problem! Submit your e-mail address below. We'll send you an email containing your password.

Your password has been sent to: