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Mobile Active Defense (MAD)

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• Enterprise Desktop

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• CIO

  • To gain a competitive advantage with mobile, CIO readiness is all

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• Virtual Desktop

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  • Deconstructing the post-PC era: Cloud-based services won't kill Windows

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    Dig around and you might just find some VDI cost savings you wouldn't expect. Remote access, server discounts and storage consolidation can help you increase VDI ROI.

• Networking

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  • Getting answers on HP OpenFlow and the HP 12500 data center switch

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• VMware

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  • Using vCloud Director 1.5 in the real world: Ask the expert

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• Security

  • PCI Council urges P2P encryption for mobile payments

    A PCI Council guidance document requires merchants to use a validated PIN entry device or secure card reader to accept payments using mobile devices.

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    Microsoft’s senior director of security engineering says core SDL principles should be at the foundation of critical infrastructure system protection.

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• CRM

  • Call center agents’ behavior should be focus -- not clunky metrics

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  • Mobile CRM apps aim to connect smartphones, contact centers

    Customers won’t start from scratch with new mobile app “bridge” programs that transfer their information to contact centers.

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