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• Enterprise Desktop

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• CIO

  • To gain a competitive advantage with mobile, CIO readiness is all

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  • The right tools for a distributed software development team

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• Virtual Desktop

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    VDI isn't known for delivering high-end graphics with great performance, but NVIDIA's virtualized GPU is about to transform virtual desktop graphics.

  • Deconstructing the post-PC era: Cloud-based services won't kill Windows

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  • Uncovering hidden VDI cost savings: How to boost your VDI ROI

    Dig around and you might just find some VDI cost savings you wouldn't expect. Remote access, server discounts and storage consolidation can help you increase VDI ROI.

• Networking

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  • Getting answers on HP OpenFlow and the HP 12500 data center switch

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    At Interop 2012, clear signs emerge that application-aware networking is becoming a reality.

• VMware

  • Promoting green initiatives with VMware software

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    VMware’s default, self-signed SSL certificates ensure data encryption. By importing certificates from trusted, third-parties, however, you can improve ESXi security even further.

  • Using vCloud Director 1.5 in the real world: Ask the expert

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• Security

  • PCI Council urges P2P encryption for mobile payments

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  • Steve Lipner on the Microsoft SDL, critical infrastructure protection

    Microsoft’s senior director of security engineering says core SDL principles should be at the foundation of critical infrastructure system protection.

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• CRM

  • Call center agents’ behavior should be focus -- not clunky metrics

    A consultant at the recent ACCE call center expo urged call centers to drop the glut of performance metrics and favor a human approach.

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  • Mobile CRM apps aim to connect smartphones, contact centers

    Customers won’t start from scratch with new mobile app “bridge” programs that transfer their information to contact centers.

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