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• Enterprise Desktop

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    New features in Microsoft Office 2013 make desktop management more efficient. See what Office Web Apps Server, Office Telemetry and more can do.

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    Deleting a Windows.old folder seems simple, but it isn't. Our expert explains why Windows Desk Cleanup won't work.

  • Finding a prescription for desktop security management at Sharp HealthCare

    Desktop security policy must cover the use of mobile devices and the cloud. Sharp HealthCare uses a mix of software for desktop security management.

• CIO

  • #MITCIO tweets and tips on architecting the enterprise of the future

    Six takeaways from the MIT Sloan CIO Symposium on architecting the enterprise for cloud, big data, mobile, you-name-it.

  • IT strategies are no way to do business

    Fresh off the MIT Sloan CIO Symposium, Searchlight looks at IT strategies, having a blast while building a data center, doing safe search and more.

  • City CIO propels open government initiative with technology innovation

    IT Leadership Awards finalist, CIO Jonathan Reichental, launched a successful open government initiative by using technology innovation.

• Virtual Desktop

  • VDI thin clients reduce hardware management headaches

    The initial hope for VDI thin clients was to reduce costs, but admins now just want convenience. Vendors at Citrix Synergy delivered new options.

  • Citrix simplifies VDI again with XenDesktop 7-XenApp combo

    Citrix VDI admins can deploy and manage XenDesktop and XenApp under the same architecture, something they expected for years.

  • Citrix kills its Application Streaming feature, directs users to App-V

    Citrix has officially ceased development and support for its Application Streaming feature, and has directed IT pros to use Microsoft App-V instead.

• Networking

  • F5 Application Acceleration Manager combines WAN, Web optimization

    F5 Application Acceleration Manager is a single platform for transport, data center and application optimization.

  • Robust network security solutions still lacking

    As network attacks grow in intensity, network administrators are still seeking tools to block intrusions.

  • Networking blogs: The MapR platform strategy; Tax Day case for IPv6

    This week, networking bloggers point out the steady progress of the MapR platform and make a case for the serious adoption of IPv6.

• VMware

  • VMware vCloud Director evaluation guide: Five use cases to consider

    VMware vCloud Director brings cloud computing features to vSphere shops, but it's a significant investment that warrants serious evaluation first.

  • Tough Metro vMotion requirements make for a dream infrastructure

    VMware's Metro vMotion requirements for networking, storage and vCenter keep live VM migration between data centers just a dream for most IT shops.

  • IT, meet security: Why vSphere security is all about collaboration

    Strong vSphere security comes from collaboration and the right server virtualization security tools and processes.

• Security

  • Case study: CDI launches aviation company DLP program on short runway

    Technology services company CDI-Aerospace used a Verdasys DLP solution to manage third-party risk for a major aviation client.

  • IT certification guide: Vendor-specific information security certifications

    Experts Ed Tittel and Mary Lemons provide a 2013 overview of vendor-specific information security certifications available.

  • Introduction: Vendor-neutral security certifications for your career path

    Ed Tittel and Mary Lemons offer the definitive primer for vendor-neutral security certifications in 2013.

• CRM

  • ACCE conference honors the best workers in the call center industry

    The ACCE conference celebrated its 10th anniversary with the ICMI awards dinner. Find out which companies were recognized for excellence in service.

  • Windows 8 operating system a marked change in touchscreen environments

    Move aside iOS: Windows 8 operating system could be what turns tablets and smartphones into serious business platforms.

  • Mobile technology makes time management challenging

    Mobile technology has made it easier to solve problems at the office while we aren't at the office. But all that connectedness could mean more work and less play.

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