Guide to mobile device management software: What IT needs and why

Guide to mobile device management software

The proliferation of mobile devices in the workplace has become a well-established trend. But the increasing use of employees’ personal mobile devices puts IT departments in an unusual position: End-user practices, rather than strategic IT plans, are driving the adoption of the technology, and IT needs mobile device management software to handle it.

In many cases, those responsible for delivering business services, securing infrastructure and complying with regulations have inadequate tools to manage and control the influx of mobile devices. Asset management and configuration management tools that were designed for servers, desktops and laptops lack the functionality needed to support today’s mobile devices. Businesses are turning to mobile device management (MDM) software to address the specific needs of consumer devices in the enterprise.

This guide explores the role of MDM software and features to consider as you evaluate mobile device management software. It also provides tips on avoiding potential pitfalls while you plan for an MDM implementation.

Table of contents:

MDM software: Why it’s important and what it should include
MDM software has become an enterprise necessity. With so many mobile devices in the workplace, IT needs a way to manage policy, inventory and security, and MDM does just that.

Avoiding snags in mobile management system selection
Before establishing a mobile management system, admins should weigh all their MDM vendor options, from client requirements and data backup capabilities to device and data encryption.

Mobile device management system planning and policies
Planning a mobile device management system is a big task, but outlining policies, choosing features and selecting platforms before implementing an MDM program ensure its success.