FAQ

Apple iPhone 5 features and iOS 6: An IT FAQ

The wraps have finally come off the iPhone 5 and iOS 6, and you're probably wondering what the implications are for your IT department.

Users got a lot of new features in the iPhone 5 and iOS

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6: better connectivity, a faster processor, a lighter device with a bigger screen and more. Apple's cloud storage service, iCloud, has new features for users to take advantage of too. Corporate IT folks did not see the same kind of improvements, however. In fact, a lot of these fancy consumer features could be problems lurking just around the corner.

Check out which Apple iPhone 5 features and iOS 6 highlights you're up against and make sure you're prepared to guard against potential risks.

More on Apple iOS, iPad and iPhone

What the Apple iOS 6 has in store for the iPhone's limitations

Enterprise iPad questions on management, apps and security

Restricting access to iCloud in the enterprise

Why will employees want an iPhone 5?

People want the iPhone 5 because it's thinner and lighter than previous models, with a Retina display that's half an inch bigger. It's also Apple's first LTE-enabled phone. The Apple iPhone 5 features a processor that's twice as fast as the one used in the 4S, with better battery life and a better camera. Apple's iOS doesn't suffer from fragmentation the way some other OSes do, which can be attractive to consumers. And for a lot of users, the iPhone 5 is the "next big thing" from Apple, and that can play a big role in why people want it.

What are the iPhone 5 drawbacks for IT?

With the new iPhone 5 networking features -- 4G LTE and 3G-compatible FaceTime -- users might eat through data at a significantly faster rate. And their employers could end up staring down the business end of seriously high wireless bills. If your company pays employees' cellular bills, it's a good idea for management to take a second look at wireless carrier contracts. Instead of getting unlimited data for everyone, consider a data pool, which divides a set amount of data among employees. There are also apps that notify users when they're getting close to their data limits.

What about iCloud?

Apple iOS 6 features iCloud enhancements: better integration between iCloud, iOS and apps. That means users can automatically back up more corporate data to the cloud, and it'll be harder for you to disable iCloud access because of its tighter integration with apps. You can encourage them to use a cloud service of your choosing, even though Apple encourages customers to use iCloud.

Are there other Apple iOS 6 features to watch out for?

Tab syncing in the Safari browser may be a problem for IT. A user can leave the office -- and the office network -- pick up his iPad or iPhone, and start browsing right where he left off. Another feature, Lost mode, lets a user send a phone number to his iPhone running iOS 6. That way, whoever finds the phone can tap the screen and place a call directly to that number. Lost mode is a helpful feature for users, but IT should be wary, especially if users have sensitive data on their devices.

Of all the Apple iOS 6 features, at least one is IT-facing. The global HTTP proxy will let you give better data and device protection for public networks and help control the traffic that reaches roaming devices. Apple iOS 6 also has IPv6 support.

This was first published in October 2012

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