Tip

Avoiding snags in mobile management system selection

Vendors’ marketing hype often depicts software as ideal for your environment’s mobile management system requirements. But in practice, problems can crop up. To avoid pitfalls in your MDM software assessment and deployment, consider the following suggestions:

  • Understand the requirements for MDM client software on devices. Some

    Requires Free Membership to View

  • mobile device management (MDM) systems use agentless management, while others require agent-based management. Test an agent-based mobile management system on platforms you plan to support with a variety of applications to accurately assess the impact of the client software on the device.
  • Test full device encryption with supported apps. Encryption may interfere with the functions of some applications. It can be particularly challenging to test the full range of apps that employees have on their devices.
  • Segregate data types. If you want to avoid requiring full device encryption on employee-owned devices, use an MDM system that can segregate sensitive business data from personal data.
  • Understand the requirements for centralized components. These requirements may include management servers, proxies, relays and other supporting systems.
  • Test and evaluate. Determine whether the logging and reporting functions of the MDM technology are sufficient for your requirements.
  • More mobile management system resources

    Mobile device management best practices explained

    Lax enterprise mobile device management hampers e-discovery

    Defining the need for enterprise mobile device management software

    Back up devices. If mobile devices store business data, they should be backed up. This is especially important for recovery of data on a lost or stolen device. Consider how the mobile management system you choose can back up mobile devices, the flexibility of the management console for defining backup scripts, the ability of backup operations to recover from interrupted sessions.
  • Integrate data. Consider how data from an MDM program can be integrated with other parts of your mobile management system. MDM systems may use relational databases and publish either data models or application programming interfaces for accessing detailed information on device inventory, configurations, and operations.

Finally, plan your mobile management system evaluation and implementation based on your specific requirements.

About the Author

Dan Sullivan, M.Sc., is an author, systems architect, and consultant with more than 20 years of IT experience with engagements in advanced analytics, systems architecture, database design, enterprise security and business intelligence

This was first published in June 2012

There are Comments. Add yours.

 
TIP: Want to include a code block in your comment? Use <pre> or <code> tags around the desired text. Ex: <code>insert code</code>

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
Sort by: OldestNewest

Forgot Password?

No problem! Submit your e-mail address below. We'll send you an email containing your password.

Your password has been sent to:

Disclaimer: Our Tips Exchange is a forum for you to share technical advice and expertise with your peers and to learn from other enterprise IT professionals. TechTarget provides the infrastructure to facilitate this sharing of information. However, we cannot guarantee the accuracy or validity of the material submitted. You agree that your use of the Ask The Expert services and your reliance on any questions, answers, information or other materials received through this Web site is at your own risk.